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Call Center DME Operations Supervisor

Outsourcing Skill
Cairo, Egypt
Posted 4 years ago
97Applicants for2 open positions
  • 97Viewed
  • 6In Consideration
  • 90Not Selected
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Job Details

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Job Description

Manage Call center telesales operations including:

  • Team management to achieve daily and weekly targets
  • Sales follow up with the buyers
  • Leads management on dialer
  • Follow up with Technical support any issues
  • Take part in hiring process for the agents
  • Provide daily, weekly, and monthly reports about agents KPI's and total operation performance
  • Able to provide training for new comers and coaching for the current agents

Job Requirements

  • Target oriented
  • Excellent knowledge about DME
  • Fluent English
  • Self motivated

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