Job Details
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Job Description
- Handle customer requests, questions, and complaints on a variety of support channels.
- Keep track of customer expectations and recurring issues.
- Supports Level 1 technical support issues via telephone, email support, chat and online.
Job Requirements
- Computer basics knowledge.
- ERP Knowledge.
- General understanding of Operating Systems and Database.
- Attention to detail and good problem-solving skills.
- Listening ability and patience.
- Accounting Bachelor degree
- High communication skills.
- Proactive team member.