Job Details
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Job Description
Strong problem-solving methodology and the ability to work with individuals at all levels of the organization as well as external vendors are required. Experience with the implementation of processes,
- Monitoring applications, databases, and other services
- Application configuration and management
- Staging and testing of new releases, new customers, and new applications
- Contribute to design enhancements of application infrastructure architecture to support business growth
- Efficient deployment of new applications based installations
- The first line of response to troubleshooting new and existing systems/applications.
- Reporting the performance levels of the application, And databases.
- Work with department managers and internal teams to analyze and resolve problems associated with technical issues in the Hosted environment
- Ensure company's policies and standards are followed
Job Requirements
What you'll bring:
- A passion for solving problems
- A way with words that makes technical topics easy to understand
- A keen eye for getting to the root cause of an issue
- A love of helping people
- An ability to manage multiple needs and keep them all on track
- A strong ethos towards helping the team win
- Prior experience in SaaS environments
A few cherries on top “++”:
- Working knowledge of code (Java, C/C++, Perl, etc)
- Working knowledge on network protocols, infrastructure
- Working knowledge of APIs
- Exposure to payments or financial services
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