Account Manager
Heliopolis, Cairo
Account Manager
Heliopolis, CairoPosted 1 month ago21Applicants for1 open position
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Job Details
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Job Description
- Build and maintain strong relationships with assigned clients to ensure their needs are met.
- Act as the primary point of contact for client inquiries, concerns, and product-related issues.
- Proactively identify opportunities for upselling and cross selling our products and services.
- Conduct regular follow-ups with clients to assess satisfaction and resolve any issues that arise.
- Collaborate with internal teams to ensure the timely delivery of solutions to clients.
- Track client interactions and provide regular updates on account status and growth opportunities.
- Prepare reports and presentations for clients to demonstrate product value and success metrics.
Job Requirements
- 2-3 years of experience in account management, preferably in the B2B industry.
- Experience in start-ups is a plus, with a demonstrated ability to thrive in fast-paced environments.
- Familiarity with CRM software and account management tools.
- Proven track record of meeting and exceeding sales targets.
- Strong negotiation and communication skills.
- Ability to analyze data and market trends effectively.