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Collection Specialist

AbouShady Collection Fir...
Maadi, Cairo

Collection Specialist

Maadi, CairoPosted 9 days ago
69Applicants for15 open positions
  • 2Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

Collection Specialist

  •  Monitor accounts to identify outstanding debts
  •  Investigate historical data for each debt or bill
  •  Find and contact clients to ask about their overdue payments
  •  Take actions to encourage timely debt payments
  •  Process payments and refunds
  •  Resolve billing and customer credit issues
  •  Update account status records and collection efforts
  •  Report on collection activity and accounts receivable status

Job Requirements

Collection Specialist

  •  Proven experience as a Collection Specialist or similar role
  •  Knowledge of billing procedures and collection techniques (e.g. skip tracing)
  •  Familiarity with laws related to debt collection (e.g. FDCPA)
  •  Working knowledge of MS Office and databases
  •  Comfortable working with targets
  •  Patience and ability to manage stress
  •  Excellent communication skills (written and oral)
  •  Skilled in negotiation
  •  Problem-solving skills

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