Head of Quality Assurance (Multinational Company)

( Our Client Multinational digital & technology company operate in over 26 countries from 7 office-hubs across the globe  )

As Head of Quality Assurance (QA) you will define the QA strategy and approach for all the company’s products & deliverables and be ultimately responsible for ensuring product quality. The role requires strategic thinking and planning and provide expertise throughout the entire product development life cycle with a strong sense of quality ownership making sure that quality is baked in from the start.

The Head of QA will have ownership of QA environments across all products. Working closely with the DevOps team to define the optimal solution for each platform. The Head of QA will also take responsibility for ensuring all development tasks meet quality criteria through test planning, test execution, quality assurance and issue tracking.

• Ensuring that the development teams adhere to the principles, guidelines and best practices of the QA strategy as defined.
• Focus on continuous QA improvements including usage of appropriate testing tools, test techniques, test automation.
• Building and maintenance of quality standards as well as enforcing technical and testing standards.
• Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes.
• Gather and present testing metrics and testing activities for the projects to key stakeholders.
• Ensure the proper usage of available tools to gain the maximum benefit of the QA effort. This includes testing tools for functional, performance, automation, etc.
• Be an escalation point for all matters related to testing and quality assurance and operate as a primary point of contact for the QA teams.
• Direct the development of the QA strategy, methodology, discipline and framework. Driving and improving the QA team in areas of automated testing and agile testing.
• Provide technical expertise in Test Automation, Testing Methodologies, Testing Processes, Tools and Techniques across the teams.
• Work with Development managers and Directors to develop and execute QA strategies to meet and exceed department and corporate quality goals.