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Customer Service Specialist ( Ga...

Awfarlak - Katameya, Cairo

Customer Service Specialist ( Gaming & Computer Hardware )

Awfarlak - Katameya, CairoPosted 30 days ago
63Applicants for3 open positions
  • 42Viewed
  • 26In Consideration
  • 0Not Selected

Job Details

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Job Description

  • We are an e-commerce company focusing on computer products and gaming devices. Currently, we are looking for computer geeks who are passionate about gaming and computer hardware to help our customers choose the right products.
  • You will be responsible of managing customer queries and complaints, process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role, you need to be able to remain calm when customers are frustrated and, you should have experience working with computers.

Job Requirements

  • It's necessary for the applicants to have good knowledge of computer products and brands and also be familiar with computer games and latest gaming devices.
  • Excellent communication skills.
  • Good English skills.
  • Good knowledge of computer products and brands.
  • Familiar with computer games and latest gaming devices.
  • Ability to stay calm when customers are stressed or upset.
  • Preferably two years of Customer service experience or an equivalent experience.
  • Comfortable using computers.
  • Bachelor’s degree or equivalent certificate.

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