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Customer Service Representative (English)

Sutherland
New Cairo, Cairo
Posted 19 days ago
49Applicants for6 open positions
  • 24Viewed
  • 1In Consideration
  • 0Not Selected
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Job Details

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Job Description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists!

 

Sutherland Cairo is finally here and we are currently hiring fluent English speakers for a Customer Service vacancy (Technical Support - Reservation Specialists)

 

Responsibilities

  • Communicate with customers via phone (inbound calls)
  • Provide knowledgeable answers to the customers' inquiries

 

The benefits we offer you

  • Very attractive package
  • Overnight allowance
  • Fully-paid training
  • High chance to get promoted as you'll be joining our very first waves
  • Transportation (Door-to-door transportation starting from 8PM for ladies)
  • Annual competitions where winners get to travel around Egypt and worldwide

 

Work hours

  • Rotational shifts, rotational days off
  • 9 working hours including a 1-hour break


 

Job Requirements

  • Fluency in English (Your English level has to be B1+ or higher).
  • Flexibility with night and overnight shifts
  • Flexibility with working in an onsite setting
  • Flexibility with commuting to the job's location, New Cairo, 5th Settlement.

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