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Facilities Manager (Hard and Soft Services Management)

CBRE GWS
New Cairo, Cairo
Posted 3 years ago
277Applicants for1 open position
  • 70Viewed
  • 14In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

Key Accountabilities

Technical:

  • Manage FM Services at different locations
  • Responsible for FM standards and delivery through KPI's/SLA's.
  • Coordinate client performance reviews against output on monthly basis.
  • Provide professional advice to the client on FM matters associated with the site/s.
  • Accountable for the financial performance of the site/s service delivery.
  • Responsible for adherence to business controls and CBRE processes and procedures.
  • Responsible for initiating value add initiatives at one or more sites.
  • Ensure essential site systems and equipment is maintained.
  • Ensure  cost-effective maintenance program for all buildings, plant, systems and equipment in place
  • Ensure projects are managed within the portfolio and delivered on time and within budget.
  • Support of pull through/cross-account opportunities.
  • Own and manage the BCP and ensure it is known to all staff.
  • Manage suppliers who support the site/s.
  • Manage all emergency procedures for the site/s.
  • Manage all accident reporting at site/s.
  • Develop and manage pass-through opportunities to realize savings.
  • Ensure that all Health & Safety and Environmental requirements are in place at site/s within remit.

Financial:

  • Manage all financial costs and controls for the site/s.
  • Ensure the timely delivery of all monthly financial reports.
  • Oversee and have a sound knowledge of cost controls and daily financial planning.
  • Ensure opportunities for additional works are realized.
  • Responsible for the effective implementation of Business Plans applicable to the site.

Customer Service

  • Improve customer service experience, create engaged customer and facilitate growth.
  • Take ownership of customers issues and follow problems through to resolution.
     

People Management:

  • Manage and develop the site/s team/s through effective induction, training and development and annual appraisals.
  • Manage and support the team to deliver their objectives.
     

HSE:

  • Oversee all Health, Safety and Environmental requirements that are defined on work instructions or communicated in training are maintained.
  • Follow up on required emergency prevention and operational controls.
  • Report all accidents, occupational illnesses and emergencies.

Quality:

  • Apply, execute and maintain function related to quality issues.

Job Requirements

  • BSc. in Mechanical or Electrical Engineering.
  • 5-7 years of experience in facilities management.
  • Very good communication of Arabic and English languages.
  • Advanced skills with Microsoft Office suite (Outlook, Excel, Word, PowerPoint, and Project) and FM related CAFM systems.
  • Excellent communication skills
  • People Management experience
  • Demonstrate experience in dealing with customer service and exhibit key skills within this area.
  • Sound problem solving ability.
  • Sound understanding of HSE requirements i.e. IOSH
  • Excellent influencing skills.
  • Experience in contract management and measurement.
  • Self motivated.
  • Strong supervisory skills and influencing ability.
  • Strong communication skills (oral or written).
  • Demonstrate strong customer services skills.

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