Browse Jobs
For Employers
Post JobLog inGet Started

Senior Application Support Engineer - Cairo

Universal Payment Services
Nasr City, Cairo
Posted 3 years ago
32Applicants for2 open positions
  • 9Viewed
  • 0In Consideration
  • 2Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Identifying and resolving technical issues.
  • Developing reports for teams across the business using SQL DB Queries
  • Providing technical support to teams within the organization, and to external clients when required
  • Prioritize and handle service requests and incidents
  • Troubleshoot and escalate alerts that cannot be resolved to appropriate section
  • Develop scripts works with team to automate repeatable manual tasks
  • Responsible for troubleshooting and resolving application incoming reported issues.
  • Responsible for improving and documenting the technical processes around application support (using Confluence)
  • Work collaboratively with Account Managers on change requests, managing issues and establishing priorities
  • Handle late night and weekend emergency support on as required
  • Ensure the performance of daily health checks of the applications, scripts, and infrastructure by support team
  • Resolve system problems during non-business hours or backlogs by providing off-hours support as needed
  • Responsible for installing, configuring, and administering application servers.

Technical Skills is must for the below:

  • Oracle DB.
  • Mongo DB.
  • Java/C#.
  • SQL and PL-SQL.
  • Web services (SOAP/REST).
  • XML and Json.
  • node JS.
  • Linux.
  • SoapUI and Postman.web server (Apache tomcat,weblogic,nginx) installation/configuration

Job Requirements

  • Required university degree in IT-related field.
  • 3-5 years of experience.
  • General knowledge of IT infrastructure
  • Very good in English (read/write)
  • Excellent communication skills

Technical Skills is must for the below:

  • Oracle DB.
  • Mongo DB.
  • Java/C#.
  • SQL and PL-SQL.
  • Web services (SOAP/REST).
  • XML and Json.
  • node JS.
  • Linux.
  • SoapUI and Postman.

web server (Apache tomcat,weblogic,nginx) installation/configuration

Featured Jobs

Similar Jobs

Search other opportunities
JobsIT/Software DevelopmentSenior Application Support Engineer - Ca...