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Job Description
- Obtains client information by answering telephone calls; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Job Requirements
- fluent in German B2, C1 & b1 level in English
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Excellent communication, handling, and problem-solving skills
- Ability to multi-task, organize, and prioritize work
- 2 Days off per week.
- Social and medical insurance
- Very attractive package
