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Job Description
- Receive, analyze, and answer all customers’ requests, questions, warranty claims and clarifications regarding to the maintenance.
- Prepare and follow up technical and commercial offers for spare parts, services contracts, products repairing
- Train and work closely with department team , achieving company strategy.
- Conduct site visits to resolve all breakdowns and to ensure customer satisfaction.
- Establish, promote, and maintain excellent rapport with all stakeholders.
- Contact the quality control department to analyze the breakdowns cause roots to take the preventive actions accordingly,
- Follow filing and archiving system.
Job Requirements
- Presentable Good communication and presentation skills.
- Good communication and presentation skills.
- Team Working ability.
- Excellent verbal and written communications skills.
- Solid technical background (Engineering)
- Availability to travel when needed
- B.Sc. degree in Electrical Power Engineering or mechanical department , from a reputable Governmental University.
- Bachelor's degree
- Technical Understanding
- Very good command of English
- Fresh Graduates are welcome to apply
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