Job Details
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Job Description
- Active directory, DNS, DHCP, Policies, File Share
- Firewall Sophos is a Plus
- Respond to queries either in person or over the phone.
- Maintain daily performance of computer systems.
- Respond to email messages for employees seeking help.
- Install, modify, and repair computer hardware and software.
- Opening new branches according to the company plan.
- Help the operation team to install and configure the CCTV system.
- Running reports to analyses common complaints and problems.
- Remotely accessing hardware or software for employees to make changes and fix problems
- Clean up computers.
- Run diagnostic programs to resolve problems.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
- Follow up with employees to ensure issue has been resolved.
Job Requirements
- BA in IT, Computer Science, or similar relevant field
- 1-3 years of experience in the same field
- Previous experience in the same industry is a plus.
- Very good communication skills
- Good command of English language
- Excellent multitasking skills
- Excellent problem solving skills
- Customer oriented.
