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Job Description
Job Summary
The POS Application Support provides technical and functional support for Point of Sale (POS) system, ensuring seamless operation across retail locations. This role involves troubleshooting, maintaining system performance, and supporting end-users to enhance the functionality and reliability of POS applications.
Key Responsibilities
- User Support and Troubleshooting.
- System Monitoring and Maintenance.
- POS Configuration and Setup.
- Testing and Validation.
- User Training and Onboarding.
- Collaboration with IT.
- Compliance and Security.
Job Requirements
Required Skills and Qualifications
- Technical Knowledge Familiar with POS systems and related hardware. Professional in troubleshooting software and hardware issues related to POS system.
- Strong analytical and troubleshooting skills, with the ability to resolve and able to work quickly to resolve technical issues and minimize operational issues.
Preferred Experience
- BSc/BA in computer science or relevant field.
- Experience from 2-3 years.
- Experience in creating and managing reports and dashboards in (POS to meet the needs of the top management.
- Familiar with third-party integrations.
