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Customer Support Agent (B1+ English / Morning shift)

Etisalat Egypt - 
Mohandessin, Giza
posted 3 months ago
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Job Details

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Job Description

We're is hiring B1+  English speakers to be Customer Support Agents For our NEW Launching Account responsible for handling customers through Calls & Chat.

Morning Shift

 

  • Respond to customer inquiries via phone, chat, or email.

  • Resolve customer complaints and service-related issues.

  • Provide accurate information about products, services, and promotions.

  • Record customer interactions and update system records.

  • Follow company policies and quality standards.

Job Benefits:

 

  • Salary 12,500L.E Net

  • Referral program (2k)

  • Bonus program (3k)

  • Social and medical insurance

  • Salary annual increase

  • Chance for promoted after 6 months

  • Career path (insource)

 

Location: Mohandesen, (No transportation provided)

Job Requirements

  • Grads (Must)

  • CS experience needed (min 6 months)

  • Very good English speakers (B1+)

  • Good communication skills 

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