Telesales Executive
GS1 -
Heliopolis, CairoPosted 2 years ago14Applicants for2 open positions
- 5Viewed
- 0In Consideration
- 7Not Selected
Job Details
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Job Description
- Contacting potential or existing customers to inform them about a product or service using scripts.
- Answering questions about products or the company.
- Asking questions to understand customer requirements and close sales
- Review customer needed documents and contact information.
- Reviewing the legal document status of the client and his entity.
- Take and process orders in an accurate manner.
- Coordination with the Contracting Department to send the service subscription contract.
- Follow up on customer satisfaction until the contracting procedures are completed
- Create call log and activity on the client’s accounts after every action with them.
- Go the “extra mile” to meet sales quota and facilitate future sales by clarifying the benefits of subscribing to our services to customers.
- Validate the qualified leads.
- Answer clients’ requirements after sale and directing it to the responsible team to follow up with the client.
- Follow up with the old leads to get the last update form their end.
- Helping the clients to finalize their contracting process on an easily way.
Job Requirements
- Ability to learn about products and services and describe/explain them to prospects
- Excellent communication and interpersonal skills
- Proven track record of successfully meeting sales quota preferably over the phone
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- 1-4 years of experience in related area of responsibility.
- Bachelor's degree in Business administration or other related field.
- Excellent command of Arabic and good command of English languages.
- Good Marketing & Selling skills.
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent knowledge of English
- Self motivated
- Representative
- The job will be office based no outside meetings expected or required
- Willingness to achieve targets, by the highest performance.
