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Job Description
- Draft quality assurance policies and procedures
- Interpret and implement quality assurance standards and procedures
- Evaluate adequacy of quality assurance standards
- Devise sampling procedures and directions for recording and reporting quality data
- Review the implementation and efficiency of quality and inspection systems
- Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
- Document internal audits and other quality assurance activities
- Investigate customer complaints and non-conformance issues
- Collect and compile statistical quality data
- Analyze data to identify areas for improvement in the quality system
- Develop, recommend and monitor corrective and preventive actions
- Prepare reports to communicate outcomes of quality activities
- Identify training needs and organize training interventions to meet quality standards
- Coordinate and support on-site audits conducted by external providers
- Evaluate audit findings and implement appropriate corrective actions
- Monitor risk management activities
- Responsible for document management systems
- Assure ongoing compliance with quality and industry regulatory requirements
Job Requirements
- Working knowledge of products and services
- In-depth understanding of industry standards and company policies
- Good customer focus
- Sharp attention to detail
- Strong analytical and problem-solving skills
- Meticulous and diligent attributes
- Great team player with the ability to work with minimal supervision
- Able to sit, stand and walk around for long hours at a time
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