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Channel Relationship Team Lead

Souq.com, An Amazon Company
Cairo, Egypt
Posted 4 years ago
47People have clicked1 open position
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Job Details

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Job Description

  • Create and cultivate a safe working environment by identifying safety opportunities across your work area
  • Manage and train our Associates to help deliver the best service for our customers
  • Ensure that customer orders are fulfilled in line with quality and safety guidelines
  • Continuously provide critical shift related information to frontline management and operators
  • Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
  • Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
  • Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
  • Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
  • Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,

Job Requirements

BASIC QUALIFICATIONS

  • Has strong communication skills, demonstrates a great sense of ownership, leads by example in all areas of performance and has the ability to develop subject matter expertise in all operations processes.
  • You will need to be able to work with data, motivate employees to achieve the best, but most importantly have the ability to keep the customer at the heart of every decision you make.

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