Job Details
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Job Description
- Achieve quarterly volume and revenue targets.
- Achieve quarterly individual sales performance targets.
- Manage and maintain relationships with customers.
- Create and execute quarterly engagement plan (existing customers)
- Create and execute quarterly sales plan (new customers.
- Acquire and onboard new customers.
- Add leads to the individual sales funnel and converting to won opportunities.
- Maintain and record all customer data and history of interactions on CRM (Salesforce).
- Obtain forecasts and proactively plan with customers and concerned internal parties.
- Update Proactively rates for customers.
- Liaise with CS counterpart to effectively manage the customer.
- Follow up for customer payments.
- Update and complete required reports.
- Revenue Target
- NPS Score
- % of Late emails
- Volume Target
- Number of new customers per month (Above 20 TEU/Month)
- Opportunity lifetime
- Closing rate
- Engagement plan completion %
Job Requirements
- Minimum 4 years of experience in any sales role
- Prior experience in B2B sales and account management (shipping and logistics is a plus)
- Bachelor’s degree in relevant field (preferably Logistics)
- Negotiation
- Emotional Intelligence
- Time Management
- Analysis
- Networking
- Proficiency in MS Office 365
- Proficiency in Systems Used (Locus Odyssey, Salesforce)
- Arabic – Fluent
- English - Excellent
