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IT Administrator

Deli Mart
Sheraton, Cairo
Posted 3 years ago
194Applicants for1 open position
  • 58Viewed
  • 6In Consideration
  • 45Not Selected
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Job Details

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Job Description

  • Solve users (employees) issues across all support channels within a fast-paced mainly over Dali mart stores.
  • Perform installation, configuration, and troubleshooting of Hardware, Software, and LAN / WAN infrastructure.
  • Troubleshoot the network and system services (ERP, Printing, Email service, VPN, and Internet access).
  • Apply the application of all IT policies and regulations
  • Setup and configure surveillance cameras.
  • Configuring attendance machines and its' reporting system service.
  • Respond to user’s inquiries in a timely and accurate way, via phone or email according to any related Technology issues.
  • Assist with keeping internal and User-facing support documentation up-to-date.
  • Monitor user's complaints and reach out to provide assistance.

Job Requirements

  • BSc/BA in IT, Computer Science or Related Field.
  • Good understanding of Windows Server, CCNA, and Firewall fundamentals
  • Experience from 1 to 3 Years.
  • BSc/Ba in Information Technology, Computer Science or  related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus
  • Proven experience as a System Administrator, Network Administrator, or similar role
  • Experience with databases, networks (LAN, WAN), and patch management
  • Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
  • Familiarity with various operating systems and platforms
  • Resourcefulness and problem-solving aptitude

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