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ERP Technical Support Specialist

Namasoft
Dokki, Giza
Posted 4 years ago
107Applicants for2 open positions
  • 48Viewed
  • 17In Consideration
  • 0Not Selected
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Job Details

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Job Description

Namasoft is hiring an "ERP Technical Support
Specialist" with the following responsibilities:

  • Implementing ERP application
  • Identify, evaluate and understand customer requirements to help with set-up, configuration and customization
  • Ensure users are provided professional, courteous and timely support and service
  • Ensure successful delivery of solutions on time
  • Design reports using visual design tools.

Job Requirements

  • Bsc of Commerce or equivalent degree.
  • Excellent communication skills in Arabic & English
  • Ability to translate complex customer needs into business solutions
  • Ability to provide workarounds, as applicable
  • Take ownership of customer issues reported and see problems through to resolution
  • Ability to multi-task and work on multiple projects with varying priorities and deadlines

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