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Technical Service Manager - Construction Systems

Master Builders Solutions
New Cairo, Cairo
Posted 4 years ago
64Applicants for1 open position
  • 6Viewed
  • 8In Consideration
  • 40Not Selected
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Job Details

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Job Description

Responsibilities entail, but are not limited to, the following:

  • To contribute to the growth and profitability of BASF Construction Chemicals Egypt (SAE) by providing high-quality technical services to customers, prospective customers, sales and technical personnel.
  • To make our customers more successful by providing technical site support and promoting technical solutions based on BASF products.
  • To develop existing Applicators by implementing suitable training programs and identify new Applicators across the product segments.
  • To coordinate with the marketing and sales department to deliver seminars, product launches and technical workshops for internal as well as external customers.
  • To support Marketing/Sales with technical advice, product bench-marking and product samples.
  • To liaise with the Local and Regional Development team with regards to the development of new and/or improved CS products and their application.
  • To establish routes and methods of Know-How Transfer (KHT) within the company and distributors on all technical matters.
  • To work jointly with the CS Sales Managers, CS Sales team, and technical department to deliver Business Key Performance Indicators.

Job Requirements

  • Degree in Materials Science/Engineering 
  • Excellent knowledge of construction chemicals/materials testing and construction and building practices
  • 7 years of experience in an MNC environment, of which 5 years are in technical service and engineering and or site experience.
  • Strong Problem-solving capability
  • Ability to research and keep up to date with latest computerized communication techniques
  • Analytical thinking and ability to grasp overall situations
  • Excellent hands-on skills
  • Presentation and interpersonal
  • Able to seek and act upon value-adding opportunities for collaboration within and across units.
  • Able to communicate with openness, clarity, organizational awareness and empathy to achieve the desired results.
  • Able to take ownership for results, overcome obstacles and drive change

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