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Job Description
- Create and enforce plans that will help meet the needs of customers
- Build long-term relationships with clients and customers
- Work quickly to address and resolve customer issues
- Notify the sales team of new sales and cross-selling opportunities
- Become familiar with the competition to stay ahead of them
- Encourage high-sales and good customer service practices
- Create strategies and work with clients to boost their brand
- Help promote and maintain a positive company image
Job Requirements
- 10+ years of experience in the same title. intuitive to customers needs
- Strong communication and interpersonal skills and the ability to build and maintain relationships
- A background in customer service or sales is a plus
- Must understand customer relationship management (CRM)
- Strategic thinker and ability to analyze and solve problems quickly
- Ability to work well with others and lead a team
- Must be self-motivated, flexible and able to manage several jobs at one time
