Job Details
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Job Description
- Install & Configure HP, Lenovo, IBM, Dell, Cisco servers & Blade Systems
- Install & Configure Storage (SAN, NAS & DAS)
- Installing and configuring server spare parts
- Detect the defective server spare parts and replace it
- Install & Configure UPS
- Install & Configure Microsoft Windows Server
- Install & Configure Microsoft Active Directory and design the DNS
- Install & Configure vmware ESXi & vCenter
- Install & Configure veeam and other Backup Solutions
- Experience with Clustering
- Investigating, diagnosing and solving Server software or applications faults (Antivirus – Microsoft Office …..etc.)
- Support Interact Technology Solutions customers either onsite, over the phone or remotely
- Lead successful technical implementations of client solutions including
- Providing technical leadership and recommendations
- Providing guidance on infrastructure requirements
- Align closely with the Implementation Project Managers
- Handle multiple installations in parallel and in different stages of implementation
- Quality Control after solving the problem
- Following and updating service cases through internal Interact systems (ex: CRM, ….)
Job Requirements
- Bachelor of Computer Science, Electronics Engineering or equivalent
- 3-5 years of experience in as a systems engineer and/or implementing software
- Good Knowledge about how to Implement Virtual Platform (MS Hyper-V & VMware)
- Good Knowledge about Cluster concept, high availability and Disaster Recovery
- Good knowledge of Microsoft Visio & use it to create network diagrams
- Experience with Microsoft DC and Active Directory is a must
- All concepts of GPO/DNS /DHCP is a must
- Love of troubleshooting and puzzle solving
- Basic network troubleshooting is a must
- Achieve the required certificates to keep/enhance our partnership
Additional Skills:
- Good knowledge about Servers, Storage (SAN/NAS) configuring arrays, network teaming and NLB concepts, cluster concepts
- Good knowledge about DRS and Backup restore retention and Tape Library is a benefit
- Experience working with Teamwork
- Outstanding interpersonal skills including the ability to effectively communicate with persons throughout the organization
- Ability to work collaboratively
- Ability to analyze and resolve complex issues
- Excellent verbal and written communication skills
- Good to have the following courses (CCNA, A+, MCSA or MCSE)
- Ability to be a good listener and to really understand a customer problem or question and help them solve it.
- Ability to work under pressure
- Ability to learn
- Organized and systematic