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Snr Regional Sales Operations Program Manager

Microsoft
Cairo, Egypt
Posted 4 years ago
102People have clicked1 open position
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Job Details

Experience Needed:
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Skills And Tools:

Job Description

  • Leverage and drive standardized reporting to improve local execution (25%)
  • Partner with Corporate stakeholders, Segment, Sales Excellence Lead, Area Transformation Lead, Area Capability Lead, Finance and HR teams to drive sales process enablement, insight and execution locally (65%)
  • Team responsibilities, learning and development (10%)

Process Excellence:

  • Territory planning process: upload territory assignments into tool, assign sellers, manage exceptions/escalations
  • Complete, land and ensure quality quota
  • Drive segmentation across segments, facilitate alignment
  • Segment planning, in partnership with Sales Excellence Leads
  • Account transitions and Red Carpet Sales Discipline & Pipeline
  • Pipeline & leads management support
  • Deliver standard forecasting reports
  • Support and provide insight into opportunity management and sales execution
  • Deliver Enterprise Agreement (EA) & renewals reporting
  • In Quarter Renewal Recapture (IQRR) & Reconciliation
  • Annuity management
  • Account/Portfolio planning OCP Management
  • Partner segmentation and Managed Partner List
  • OCP Quota
  • Partner planning
  • Partner co-selling

The impct you will be making

  • Set cadence and rhythm for churn prevention and win back plans
  • Monitor and report out consumption and customer adds to influence seller outcomes (Azure and Modern Work) Insights & New Capabilities
  • Land new seller capabilities (e.g., MSX Insights, Azure Scrum) to support new habits that drive consumption and customer adds
  • Drive adoption and landing of Empower Success program
  • Drive adoption and deliver standard Corp & Segment reporting
  • Readiness and onboarding

Job Requirements

Required Experience & Skills:

  • History of driving rigor and sales discipline in terms of key sales management metrics for process (coverage, velocity, close rate, etc.) and outcomes (scorecard metrics, etc.)
  • Deliver end-to-end deep data analysis, and BI experience and actionable strategic insights.
  • Executive exposure and cross-functional stakeholder management
  • Experience and deep knowledge within Sales Operations, Business Planning, Sales Excellence and/or Finance
  • History of driving rigor and sales discipline
  • Deliver end-to-end deep data analysis and actionable strategic insights
  • Focus on providing process optimization by understanding the desired business outcome
  • Innovate to deliver standards which enable speed, efficiency and scale in the business
  • Proven communication and collaboration skills

 Preferred Experience & Skills

  • Familiar with financials, pipeline, scorecarding and other internal measurement tools
  • Functional (Partner, Services, Sales, Marketing) knowledge
  • Understanding of key sales management metrics for process (coverage, velocity, close rate, etc.) and outcomes (scorecard metrics, etc.)
  • Technology industry experience
  • Change management experience
  • People and organizational leadership
  • Governance and program management experience
  • Process improvement and quality management experience (Six Sigma, etc.)

 
Education

  • Bachelor's degree (B.S./B.A.) required and/or experience in relevant fields eg: business, marketing, information technology, operations, finance. Master's degree beneficial.

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