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Job Description
- Offer technical support to company staff and troubleshoot computer problems
- Review diagnostics and assess the functionality and efficiency of systems
- Implement security measures
- Install and update company software and hardware as needed
- Anticipate and report the cost of replacing or updating computer items
- Responsible for network management, software development and database administration
Job Requirements
- Bachelor’s Degree in Information Technology, Computer Science or related field required.
- 3+ years of experience in a similar role
- Familiar with a range of software and hardware
- Good understanding of computer systems, mobile devices and other tech products.
- Previous technical support role
- Working knowledge of relevant operating systems, software and programming
- Excellent written and oral communication skills
- Excellent problem-solving and critical thinking skills
- Great customer service and interpersonal skills
