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Senior Endpoint Security Consultant

Dell EMC
Cairo, Egypt
Posted 4 years ago
1 open position
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Job Details

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Job Description

  • Work as a Technical Services Consultant to fully deploy Carbon Black software at customer sites
  • Collect technical requirements from customer and configure the Cb software to work within the capabilities of the application for those requirements
  • Review the configuration decisions that are available to customers and provide expertise and guidance on best practices
  • Provide onsite and remote technical guidance to new Cb customers to ensure a successful implementation
  • For single-Consultant assigned engagements, perform project management functions including, but not limited to, project scheduling, project tracking and status/completion reporting
  • Build and maintain customer relationships
  • Work efficiently with Cb technical support team to solve customer issues
  • Provide critical customer escalation support to ensure timely and effective customer issue remediation and experience
  • Contribute to best practices material development and maintenance in concert with Cb product releases
  • Work as a remote employee and willing to travel. (Including travel to support customers in Qatar)."

Job Requirements

  • 2+ years of experience in enterprise application security solutions
  • 5+ years of field consulting experience, preferably implementing security software products
  • Proven ability to work remotely and independently to deliver Customer solutions and stay current with
  • Cb product announcements, releases and processes
  • Knowledge of enterprise IT infrastructures and configuration
  • Knowledge of Microsoft Windows, Apple OSx and Linux configuration and management
  • Knowledge of software deployment and patch management tools (preferred)
  • Experience with scripting languages (Python & PowerShell preferred), interacting with API’s, and creating automation
  • Security industry experience and/or Security Certification(s)
  • Excellent oral and written communication skills
  • Possess the drive to succeed and to participate in the growth of an exciting, fast-paced company

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JobsIT/Software DevelopmentSenior Endpoint Security Consultant