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Social Media Moderator

Al masa trading
Cairo, Egypt
Posted 3 years ago
149Applicants for1 open position
  • 80Viewed
  • 33In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Monitoring and also replying comments and questions on social media
  • Replying to direct message on social media ,whats App also the live chat
  • Collecting also recording new comments for responding future content development
  • Build and execute social media strategy through competitive research, platform determination, bench-marking, messaging and audience identification
  • Moderate all user-generated content in line with the moderation policy for each community
  • Create editorial calendars and syndication schedules
  • Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
  • Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions

Job Requirements

  • Knowledge of online marketing and good understanding of major marketing channels
  • Positive attitude, detail and customer oriented  with good multitasking and organisational ability
  • Fluency in English

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