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Enterprise Network Engineer

Interact Technology Solutions
Cairo, Egypt
Posted 3 years ago
65Applicants for1 open position
  • 12Viewed
  • 6In Consideration
  • 4Not Selected
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Job Details

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Job Description

  • Provide first level support and work closely with other team members in IT projects that need network /hardware installation and configuration.
  • Installs and maintains branches/departments/units/ATMs WAN communication links.
  • Reads technical manuals and brochures to determine equipment which meets business requirements.
  • Retains high uptime for WAN communication links, not less than 98%.
  • Reports WAN communication links downtime once discovered to other network team members and MIT as well.
  • Logs call with ISPs to report WAN communication links downtime and/or poor link’s quality and following up very closely till the problem is resolved.
  • Maintains a downtime sheet for all WAN communication links and logs all incidents to apply a penalty on ISPs based on SLAs.
  • Develops and writes procedures for installation, use and solving problems of communications hardware and software.
  • Assists in the installation of communications hardware and perform minor equipment repairs.
  • Performs or assists in troubleshooting and diagnosing network problems and corrects identified problems.
  • Performs hardware and software installations for the new network equipment.
  • Records and maintains network hardware and software inventories.
  • Maintains confidentiality with regard to the information being processed, stored or accessed, and become familiar with ITD policies, services, and staff.

Job Requirements

  • College degree or Diploma and/or equivalent experience.
  • Minimum 3 years of experience in Network Communication Technology and Network Administration.
  • Experience with banking industry systems is desirable, but not mandatory.
  • Good team player with the ability to work very effectively in a collaborative and team-oriented manner with other teams.
  • Must have initiative and a positive work attitude and must be a quick learner with a zeal for self-learning.
  • Must be confident, eager and willing to take on new challenges. Must be cooperative with good interpersonal, negotiation and conflict resolution skills.
  • Working experience with wide and local area networks including experience with common-carrier data networks.
  • Extensive experience of TCP/IP protocol, network troubleshooting, network design, routing protocols, and network security.
  • Ability to document complex technical issues effectively summarizing issues for a range of technical and business management.
  • Good written and oral communication skills.

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JobsInstallation/Maintenance/RepairEnterprise Network Engineer