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Job Description
- Consistently make a good first impression when calling clients.
- Engage potential clients in dialogue that opens opportunities
- Commit to departmental and individual quotas/goals
- Meet company expectations for excellent customer service
- Provide information regarding product/service in an engaging manner
- Answer all customer questions honestly and accurately
- Take relevant notes on all calls for future use
- Process orders quickly and accurately
- Maintain a friendly, professional tone
- Function as part of the team with sincere enthusiasm
- Achieving targets, personal, and company level.
- Convert inbound phone calls into revenue
- Calling potential clients to build a good pipeline.
- Successfully market the organization’s comprehensive services.
Job Requirements
- Bachelor's or associate degree.
- 2 years’ experience in telesales
- Outstanding verbal communication skills and a positive attitude
- Good knowledge of the advertising and media industry.
- Basic computer skills, including Microsoft Word and Excel
- Excellent telephone etiquette
- Fluent in the English language.
- The personable and friendly tone of voice
- Ability to follow scripts without sounding boring
- Ability to handle being rejected and remain calm
