Site Technical Support Engineer
E-Cards -
6th of October, GizaPosted 3 years ago135Applicants for4 open positions
- 25Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Daily on-site operations such service, scheduled maintenance, customer reporting.
- Ensure customer satisfaction by responding to customer enquiries in responsive manner.
- Will be working in 24x7 shifts.
- Resolve issues within SLA.
- Monitor the performance of the systems and respond to issues in timely manner.
Job Requirements
- Bachelor's degree in communication / computer engineering
- Strong business acumen and customer service attitude
- Knowledge of Windows operating system
- Good knowledge of H/W troubleshooting and issues resolution
- Basic Knowledge of networking
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