IT Help Desk Specialist
Engosoft -
Nasr City, CairoPosted 1 year ago313Applicants for1 open position
- 34Viewed
- 21In Consideration
- 7Not Selected
Job Details
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Job Description
- Installing and configuring computer hardware, software, systems, networks, printers and scanners.
- Installing, configuring and maintaining surveillance systems.
- Provide first line of support and resolve problems for the end user and Retail Systems.
- Monitor and respond quickly and effectively to requests received.
- Utilize and maintain the helpdesk tracking software.
- Install, test and configure new workstation, peripheral equipment and software.
- Maintain inventory of all equipment.
- Manage PC setup and the deployment for new employees using standard hardware, images and software.
- Setting up new users' accounts and profiles and dealing with password issues.
- Prioritize and manage many open cases at one time.
- Experience with remote desktop applications and help desk software.
Job Requirements
- Males Only.
- Problem-solving skills.
- Help desk experience.
- BSC in computer science or Information Systems or relevant field
- Technical reporting skills.
- 2-3 years of experience as an IT help desk.
- Good command of both written and spoken English.
- Maximum Age 30.
- Nasr City
