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Job Description
- Manage Delivery Teams: Delivery managers recruit, hire, train, and supervise delivery team members. This includes firing team members who are not fulfilling their duties.
- Maintain Budget: Delivery managers also monitor and maintain the operational budget for the delivery department. This may include writing weekly and monthly budget reports for the general manager.
- Create Distribution Plans: These managers create cost-effective distribution plans and efficient routes for deliveries using mapping software and other software programs.
- Fill Orders: They also see that shipping orders are filled and ready for delivery by certifying that there is enough inventory in stock to fulfill orders.
- Maintain Deadlines: Delivery managers ensure that deliveries are made within strict deadlines so that shipments arrive at their destinations on time.
- Negotiate New Contracts: In addition to contacting potential customers to forge new contracts, delivery managers also negotiate delivery rates for new and existing customers.
- Manage Customer Problems: As managers, these professionals answer questions for customers, track deliveries, and address customer complaints.
Job Requirements
- Food and beverage background is a must. (Restaurants)
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