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Junior Technical Support Engineer - Upper Egypt

MigrationIT.com
Assiut, Egypt
Posted 3 years ago
204Applicants for1 open position
  • 35Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Work with Microsoft Active Directory, DNS, DHCP
  • PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android)
  • Client PC connectivity - Ethernet, TCP/IP, and VPN, including physical connection (cables, switches, Wi-Fi access points, routers) and logical/ software.

Job Requirements

  • University degree in Software/Computer Engineering, Computer Sciences, or related field or previous experience in a technical support role.
  • 1-2 years of experience working in an ITIL based environment.
  • Ability to communicate technical information, both verbal and written, to a wide range of end-users.
  • Experience with antivirus desktop security products, and common support tools and applications.
  • Males Only

Personal skills:

  • Customer Orientation
  • Strong interpersonal skills
  • Strong Communication skills
  • Patient and understanding
  • The investigation, problem-solving & diagnostic skills
  • Listening and Responding
  • Flexibility
  • Pro-Active
  • Efficient
  • Accountable
  • Responsive

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