Call Center Agent
Dawaya -
Garden City, CairoPosted 3 years ago122Applicants for1 open position
- 5Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
Call Center Agent
- Contact customers to inform/complete orders using scripts.
- Management and resolve customer complaints
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Follow up customer calls where necessary
- Complete call logs and reports
Job Requirements
- Proficient in relevant computer applications
- 1-2 years of experience in a call center environment
- Excellent data entry and typing skills
- Can understand some English
- Can work late in the day
- Can work comfortably from home
