Job Details
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Job Description
Responsibilities include the following:
- Interact with prospects / clients to understand business requirements and document the same
- Demonstrate MSCRM solution capabilities to the client
- Conduct business process analysis and create Fit/Gap report
- Create Solution design to address client business, interface and performance requirements
- Advise on complex MS Dynamics CRM business cases and propose comprehensive solutions based on MS CRM, 3rd parties and customizations
- Create functional requirement and functional design for customizations
- Create estimates for implementation tasks
- Provide MS Dynamics SME expertise to client and mentor team members
- Data migration (Data mapping) from external systems into MS CRM
- Conduct solution testing and assist with user acceptance testing
- Conduct user and administrator training
Job Requirements
- Certified Dynamics 365 CRM is preferred
- Experience in customer UAT
- Experience in Customer Facing and Presentation
- Experience in Presentation Skills with the customer
- Over 3 years Dynamics CRM consultancy experience
- Strong understanding of Microsoft Dynamics 365, Dynamics CRM 2016/2015
- Experience of providing Pre-Sales Demonstrations
