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Job Description
- Handle clinic’s routine operations.
- Create and execute clinic related human resource and finance objectives and customer service.
- Guide and support participation in patient care delivery regularly.
- Manage facilities, equipment, supplies, personnel and resources in relation to cost containment.
- Execute clinical administrative policies and initiate action to enhance patient care programs.
- Examine and resolve complaints received from staff, visitors, patients and physicians.
- Support policy formulation and execute budget by providing financial projections during budget development.
- Execute productivity increase strategies and optimize clinical staff and procedural value.
- Explain good workplace behaviour and identify issues and use resources to resolve.
- Understand future staffing requirements and create, execute and support clinical staff recruitment and retention strategies.
- Identify position specific job responsibilities and core competencies to create clear job descriptions.
- Improve staff – patient interactions through patient satisfaction tools.
- Handle environmental health and safety by ensuring fire and safety and controlled laboratory chemical compliance and HAZMAT directed inventories.
- Supervise stock supplies and handle clinic calendar.
- Establish and administer clinic specific policies and oversee system standard work.
Job Requirements
- 2 years prior experience working in a clinical or healthcare setting
- 2 years of proven success in leadership roles is required
- Exceptional written and verbal communication skills
- Analytical thinking skills and the ability to exercise sound judgement when making decisions
- Must be customer service oriented and prepared to liaise with patients, their families and other care providers
- Extremely organized and detail-oriented
- Ability to delegate tasks as needed
- Ability to spend long periods of time sitting at a desk
- Knowledge of a second language is an asset