Account Manager
Elegate -
Cairo, EgyptPosted 3 years ago101Applicants for1 open position
- 85Viewed
- 22In Consideration
- 63Not Selected
Job Details
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Job Description
About The Role:
- We are looking for a Strategic Account Manager to create long-term, trusting relationships with our restaurant partners.
- The Strategic Account Manager’s role is to oversee a portfolio of assigned restaurants and develop new business from existing clients. This is a rare opportunity to become a founding and critical member of a rapidly growing startup.
- This is an excellent role for a commercial and outgoing individual who enjoys building and maintaining relationships.
Responsibilities:
- Work with our restaurant partners in Egypt to configure our systems to their needs.
- Use phone, online tools and face to face meetings to train restaurant staff with an emphasis on specific ways the restaurant can use the system to optimize their operations.
- Consult with restaurants to quickly diagnose and resolve their software or configuration questions.
- Gather, synthesize and prioritize customer feedback to share with the product team.
- Work closely with the Data Entry Team to ensure that restaurant listing is updated.
Job Requirements
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager or relevant role. (is preferred)
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization.
- Knowledgeable about the restaurant business and is able to leverage this to talk about customer issues from multiple dimensions.
- Responsible and responsive (replies to emails and calls in a timely and professional manner)
- Self-motivated, able to work independently and take initiative.
- Capacity to grasp and learn complex concepts quickly and independently.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
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