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Account Manager

Elegate
Cairo, Egypt
Posted 3 years ago
101Applicants for1 open position
  • 85Viewed
  • 22In Consideration
  • 63Not Selected
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Job Details

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Job Description

About The Role:

  • We are looking for a Strategic Account Manager to create long-term, trusting relationships with our restaurant partners.
  • The Strategic Account Manager’s role is to oversee a portfolio of assigned restaurants and develop new business from existing clients. This is a rare opportunity to become a founding and critical member of a rapidly growing startup.
  • This is an excellent role for a commercial and outgoing individual who enjoys building and maintaining relationships.

Responsibilities:

  • Work with our restaurant partners in Egypt to configure our systems to their needs.
  • Use phone, online tools and face to face meetings to train restaurant staff with an emphasis on specific ways the restaurant can use the system to optimize their operations.
  • Consult with restaurants to quickly diagnose and resolve their software or configuration questions.
  • Gather, synthesize and prioritize customer feedback to share with the product team.
  • Work closely with the Data Entry Team to ensure that restaurant listing is updated.

Job Requirements

  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager or relevant role. (is preferred)
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization.
  • Knowledgeable about the restaurant business and is able to leverage this to talk about customer issues from multiple dimensions.
  • Responsible and responsive (replies to emails and calls in a timely and professional manner)
  • Self-motivated, able to work independently and take initiative.
  • Capacity to grasp and learn complex concepts quickly and independently.
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.

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