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Job Description
- Contact clients to understand their requirements and work on an evolving plan
- Ensure prompt and accurate answers to clients’ queries
- Build strong client relationships, through regular communication and meetings.
- Report on the status of accounts
- Suggest company products/services that maximize client satisfaction to the head of accounts.
- Coordinate with Account Executives and Account Managers to create customized sales plans for key clients.
- Promote new products/services to existing customers.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Deliver clear required briefs to the operation teams.
- Generate IOs and send it on time to finance.
- Follow up with finance client's payments.
Job Requirements
- Social Media experience is a must.
- Understanding of sales principles and ability to deliver excellent customer experience.
- Strong (verbal and written) communication skills with an ability to build relationships
- Effective presentation and negotiation skills
- Good time-management skills with a problem-solving attitude
- Preferred BSc degree in Business Administration, Marketing or relevant field
- Excellent verbal and written English skills.
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