Job Details
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Job Description
- Research disputes and build dispute cases to recover funds for merchants using proprietary software.
- Validate appropriate data from internal and third-party systems and ensure that the service was provided or not.
- Ensure accurate and appropriate responses to disputes within the agreed response time.
- Support disputed transactions for possible fraudulent activity.
- Support the Back office team by providing all the needed information regarding the e-commerce disputes
- Build the draft response dispute litter.
Job Requirements
- Bachelor’s degree or above preferred Software Engineering or Computer Science.
- More than 2 Years of experience in the banking and transactions processing fields or government mission critical projects.
- Strong SQL, and systems logs investigation skills required
- Detail-oriented and results-driven.
