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Job Description
- Execute, monitor and maintain business applications to ensure system high availability
- Handle individual customer complaints with high quality
- Maintain the agreed SLA with customer operations
- Handle day-to-day operations to cover 24/7
- Ensure delivering the required handover to the new comers
Job Requirements
Qualifications Essential
- University degree in Computer Engineering or Science or equivalent degree.
- Minimum 0 to 2 years’ experience.
- Very Good in Computer skills, Advanced MS excel is required.
- Very Good in Arabic & English (Reading, Writing & Oral).
- Strong interpersonal and negotiations skills.
- Ability to work in shift duties.
Qualifications Desirable
- IT Operations or Datacenter background.
- Experience in the Telecommunication Industry.
- Very Good Communication Skills.
- Good Knowledge in UNIX Operating System.
- Good Knowledge in Oracle SQL and/or PL-SQL
