Telesales Agent - Outsourced IBS Staff

Al Ahli Bank of Kuwait ( ABK Egypt ) 6th Of October, Giza

Applicants for
10 open positions
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Confidential, + Commission
10 open positions
About the Job
  • Possess excellent knowledge of the Bank’s products and services
  • Perform outbound calls
  • Promote the Bank’s products and services
  • Respond positively to customers’ requests
  • Apply the policies and procedures of the department
  • Cooperate smoothly with colleagues
  • To be punctual, to respect the Bank’s code of conduct, to behave in a businesslike manner.
  • Follow up on projects’ target dates
Job Requirements
  • Ability to organize and communicate information clearly to customers and peers.
  • Excellent customer service skills so as to understand customers’ needs and how to fulfill them.
  • Capable of problem solving and with good analytical skills.
  • Flexibility and ability to work under pressure.
  • Persistence.
  • Maturity.
  • Confidence.
  • Perseverance.
  • Patience.
  • Excellent interpersonal skills.
  • Commercial awareness.
  • Numerical skills.
  • Excellent analytical and interpersonal skills.
  • Excellent verbal and written communication skills.
  • Service oriented with focus in achieving goals (qualitative & quantitative).