Technical Writer

Expand Cart 6th Of October, Giza

19
Applicants for
1 open position
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Vacancies:
1 open position
About the Job
  • Work closely with our support teams and consult with other resources to obtain technical information. Analyze new and revised product designs.
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.
  • Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
  • Work with support teams to write clear and precise technical requirements and specifications for internal and external projects.
  • Write clear, concise installation instructions and product specifications for audiences of several skill levels.
  • Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements.
  • Use desktop publishing software to produce and alter documents/drawings/images inconsistent formats that adhere to fundamental design principles.
  • Meet project deadlines and balance multiple projects at once.
  • Provide desktop publishing and graphics software training and technical support.
  • Maintain warranties and other safety, maintenance, and installation reference documents as needed.
Job Requirements
  • Fluent Arabic and English written and spoken
  • Bachelor’s degree in a relevant technical field
  • 1-3 years’ industry experience as an effective technical writer
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing documentation and procedural materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for detail
  • Experience working with engineering to improve the user experience: design and help refine content and create visuals and diagrams for technical support content
About this Company

ExpandCart is the largest e-commerce platform in the Middle East. Our environment encourages innovation and we always use the latest technologies to provide our clients with cutting edge solutions.

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