Pre-Sales Engineer

proleaders San Stefano, Alexandria

Applicants for
1 open position
Experience Needed:
3 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job
  • Will serve as an integral part of our software product sales team to provide expert advice throughout the sales process.
  • Provide post-sales duties to ensure the adoption of the product and acquire potential sales.
  • Provides L1 support to product-related issues.
  • Proposes solutions including their technical details that accurately address customer needs.
  • Provides product knowledge support and training to customers.
  • Creates practical demonstrations and presentations to customers and technical documents such as POCs.
  • Services as an account manager for customers during the post-sales and ensures systems are fully functional and restored in a timely manner.
  • Logs incidents and escalated them to the appropriate engineers and their resolution.
  • Assists the marketing team with the regular technical notes and updates to our products to be included within the monthly newspaper.
  • Supports lead-generation activity through regular steps such as “proposals, working on tenders, etc…”
  • Respond to RFIs/RFPs/RFQs queries in a timely and professional manner.
  • Help building and maintaining Pre-Sales processes, and documentations.
  • Work closely with the marketing dept. to identify and research new market verticals and opportunities.
Job Requirements
  • Must be from Alexandria, or willing to move to Alexandria.
  • Must have a Bachelor’s degree in a related field
  • Must have previous experience in Pre-sales in IT and software development 3 to 5 years
  • Professional-level communication skills, with the ability to adjust communication to the technical level of the audience.
  • Must have knowledge in Agile and Project Management.
About this Company

ProLeaders English Institute is a fully-integrated education center located in Jeddah with a mission to be one of the top educational institutions in Saudi Arabia. We stand committed to providing unique and quality oriented services to our clients at any given time by being... (More)

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