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Call Center Agent - Real Estate

Tabarak Holding
New Cairo, Cairo
Posted 3 years ago
142Applicants for1 open position
  • 24Viewed
  • 11In Consideration
  • 9Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Managing inbound and outbound calls in a timely manner.
  • Provide product and service information to customers.
  • Follow up customer calls when necessary.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors.
  • Complete call logs and reports.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Attract & provide potential clients and place customer orders.

Job Requirements

  • Previous experience 1-3 years in real estate field is preferable,
  • fresh graduates are welcome to apply.
  • Excellent communication skills.
  • Very good English

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