Customer Support Supervisor (Sales Operations)

GlassRock Insulation Co. Maadi, Cairo

Applicants for
1 open position
Experience Needed:
5 to 7 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Confidential, Commission
Education Level:
Bachelor's Degree
1 open position
About the Job
  • Ensure the correctness of each Sales Contract w.r.t. price, specifications & Commercial terms.
  • Update management with any irregularities in the Sales Contract.
  • To prepare the Production Schedule and maintain the required delivery dates.
  • To ensure the correctness of the Letter of Credit received from the customer and get it amended as per requirement.
  • To ensure timely negotiations of documents under various Letter of Credit with accuracy.
  • Coordinate with Banks for all L/C related issues and resolve the same.
  • To update management with the current backlog.
  • Coordinate with shipping lines for the timely loading of export orders.
  • Respond to all queries from sales/customers.
  • Coordinate with purchasing for inventory planning of facings.
Job Requirements
  • Appropriate university degree.
  • Minimum of 5-7 years of experience in a similar position.
  • Excellent English language.
  • Communication/Presentation skills.


About this Company

Member of Qalaa CAPITAL, inaugurated in Egypt since 2008 and located in Sadat city Area 7057&7059, at equal distance from Cairo and Alexandria.

The company is specialized in manufacturing both Glass wool and Rock wool which are widely used in different insulation... (More)

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