Customer Service Agent - English Account

NOK for Human Capital Solutions Maadi, Cairo

Applicants for
20 open positions
In Consideration
Not Selected
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time Freelance / Project Work From Home
5,000 to 6,000 EGP per month
20 open positions
About the Job

About the job :

  • It's a temporary project ( 3 months contract ) for a well known e-commerce company.
  • Rotational shifts from  7 AM to 11 PM
  • Transportation provided after 7PM for females
  • 2 days off rotational


  • Managing incoming calls and customer service inquiries.
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
Job Requirements
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize and manage time effectively.
  • Graduates and Gap year can apply.
  • Fluency in English is a must.
  • Candidates needs to be flexible with the work location, they will be initially working from home and later on they will be working from office.
About this Company

A newly established Egyptian S.A.E company, came to life in February 2018.
We are targeting a real change in the Human Resource operations game. We are not fans of hit and run business models. We plan to fly on a different altitude than others. Targeting a long-term... (More)

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