Supports one or more highly complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business.
Leads the assessment of client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs and recommends options, risks, and cost vs. benefits.
Analyzes client operations to understand their strengths and weaknesses to determine opportunities for improvements.
IIBA Certified Business Analysis Professional (CBAP) Certificate is Highly Preferred.
IIBA Agile Analysis Certification (AAC) Certificate is Highly Preferred.
Six Sigma Black Belt Certification is Highly Preferred
More than 7 years
Bachelor’s degree or higher in IT-related majors or an equivalent combination of education and experience
7+ years of working experience as a Business Systems Analyst
Listening skills, to understand what people say, and to detect what they might be hesitant to say.
Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.
Systems thinking skills, to be able to see the interactions and relationships between the people, processes, and technology involved in an environment.
Observational skills, to validate data obtained via other techniques and expose new areas for elicitation.
Modeling skills, to represent requirements information in graphical forms that augment textual representations in natural language, including using modeling languages already established in the development organization.
Communication skills, to communicate information effectively and inappropriate forms to customers, marketing, managers, and technical staff.
Provides recommendations for business process redesign and documentation as needed for new technology.