E-Commerce Logistics Specialist - Giza

Confidential Company Mohandessin, Giza

120
Applicants for
1 open position
52
Viewed
14
In Consideration
20
Not Selected
Experience Needed:
2 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
4,000 to 6,000 EGP per month
Vacancies:
1 open position
Job Categories:
About the Job

Shipments and Deliveries Logistics

  • Execute a logistics plan to move products and packages to reach destinations as fast as possible.
  • Manage daily routes of shipments and deliveries, and track the progress to ensure delivery on time.
  • Conduct a cost analysis of several shipping companies in order to select one that is cost-efficient and able to handle the shipment loads.
  • Direct, optimize and coordinate full order cycle

Ensure Client Satisfaction

  • Review, analyze and make recommendations on improvement opportunities in each service lifecycle phase
  • Understand the core issues affecting the customer’s satisfaction and work with the relevant teams to resolve them
  • Monitor customer’s satisfaction and contractual compliance for our clients
  • Responds to customer orders queries in line with standards set and agreed response times
  • Compile statistics relating to customer orders service performance and produce a variety of reports to analyze data and identify key areas where improvement is required
  • Collate useful qualitative feedback from customer orders and share with the relevant team to assist in product development and adoption of improved practices

Financial and Reporting 

  • Identify opportunities to minimize cost and/or increase sales/revenue
  • Issue shipping cost reports
  • Analyze and report the monthly data such as ( number of shipments, type of shipments, success rate, etc..)
Job Requirements
  • Minimum of 2-3 years of experience
  • Bachelor degree
  • Highly motivated and driven self-starter with a history of achievement in personal and work goals.
  • Excellent relationship building skills with a strong sense of curiosity. 
  • Possesses an innate ability to extract information and business requirement from prospects
  • Tremendous time management and organization skills; Detail-oriented and thorough
  • High degree of persistence and follow-up
  • Positive and energetic phone skills and excellent listening skills
  • Excellent written & verbal communication skills
  • Strong problem-solving and analytical skills
  • Ability to quickly understand and demonstrate technology and business value propositions
  • The desire to work in a high-energy, fast-paced, team environment
  • Savvy using software tools and systems (MS Office, Social Media, sales or marketing automation, other)
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