Senior Technical Support Engineer

MigrationIT.com Cairo

130
Applicants for
1 open position
109
Viewed
23
In Consideration
17
Not Selected
Experience Needed:
3 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Vacancies:
1 open position
About the Job
  • University degree in Software/Computer Engineering, Computer Sciences, or related field or previous experience in a technical support role.
  • 3-5 years of experience working in an ITIL based environment.
  • Ability to communicate technical information, both verbal and written, to a wide range of end-users.
  • Microsoft Active Directory, DNS, DHCP background is a plus
  • PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android)
  • Client PC connectivity - Ethernet, TCP/IP, and VPN, including physical connection (cables, switches, Wi-Fi access points, routers) and logical/ software.
  • Experience with antivirus desktop security products, and common support tools and applications.
  • Experience with ITSM/ticketing tools
  • MCSA is preferred
  • ITIL foundation is preferred
About this Company

In today’s hyperconnected world, organizations are challenged in more ways than ever to stay ahead of the curve. This comprehensive set of service is designed to fit your unique IT needs leading to enhanced productivity and streamlining your workflows. With our end-to-end... (More)

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